Privacy Policy

Last updated: July 2026

Masonmoor ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or place an order.

1. Information We Collect

We collect the following types of information:

• Order information: Your name, email address, shipping and billing address, phone number, and payment details when you make a purchase.
• Account information: If you create an account, your login credentials and order history.
• Device and usage data: IP address, browser type, pages visited, and how you interact with our site — collected via cookies and analytics tools.
• Communications: Any messages you send us via email or contact forms.

2. How We Use Your Information

• To process and fulfill your orders.
• To send order confirmations, shipping updates, and delivery notifications.
• To provide customer support.
• To send marketing emails (you can unsubscribe at any time).
• To improve our website and product offerings.
• To prevent fraud and ensure the security of our store.

3. Sharing Your Information

We do not sell your personal data. We share information only with trusted third-party service providers who help us operate our business, including:

• Shopify — our e-commerce platform
• Payment processors — to handle your payment securely
• Shipping carriers — to deliver your order
• Email marketing platforms — to send you updates and promotions

All third-party providers are required to handle your data securely and in accordance with applicable laws.

4. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of our site.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications at any time.

To exercise any of these rights, email us at info@masonmoor.com.

7. Data Security

We use industry-standard security measures to protect your information. All payment data is encrypted and processed securely through our payment partners.

8. Contact

Questions about this policy? Contact us at info@masonmoor.com.