Cancel order

Cancel Your Order

Changed your mind? You can cancel your order within 24 hours of placing it. After that, the order may already be in processing or shipped.

How to Cancel

  1. Email us at info@masonmoor.com with your order number.
  2. We will confirm cancellation within a few hours if the order has not yet shipped.
  3. If already shipped, use our Return Policy to return after delivery.

Withdrawal form

Your details

Please enter your email and order number. The merchant uses this data for manual matching.

Our Privacy Policy applies.